TidyApp Support

TidyApp Support Hub

Everything you need to install, fix, and master TidyApp.

Search 80 practical support guides, browse collections, download the latest builds, check service status, and contact support with the right diagnostics.

licensenotificationsRAM SavermacOSbackupSplit View

Start here

7 minInstall TidyApp for the first timeSet up the desktop app safely on Windows or macOS.6 minFirst launch checklistConfirm the core settings before adding your daily accounts.5 minAdd your first communication accountCreate an isolated workspace for WhatsApp, Telegram, Instagram, Facebook, or Discord.6 minFree vs Pro limitsCompare the Free plan with the one-time Pro upgrade.

Collections

10 collections
SP

Getting Started

Install TidyApp, understand the workspace model, and build a clean first setup.

8 guides
DO

Installation & Updates

Fix installers, macOS opening warnings, release assets, and update behavior.

8 guides
LA

Workspaces & Accounts

Manage isolated account sessions, reauthentication, naming, groups, and restore behavior.

8 guides
KE

Pro & Licenses

Buy, activate, validate, recover, and understand TidyApp Pro Lifetime.

8 guides
BE

Notifications

Make notifications, badges, Quiet Hours, priority alerts, and sleeping workspaces behave.

8 guides
ZA

Performance

Tune RAM Saver, sleeping workspaces, startup speed, and heavy account behavior.

8 guides
LO

Privacy & Security

Understand local data, permissions, App Lock, backups, and third-party platform boundaries.

8 guides
GR

Productivity Features

Use Split View, Command Palette, Focus Mode, themes, shortcuts, and backup/import well.

8 guides
WR

Troubleshooting

Diagnose blank screens, app launch failures, network issues, backups, passwords, and checkout errors.

8 guides
RE

Account & Billing Ops

Resolve purchase email, invoice, portal, failed payment, transfer, lost key, and support expectation issues.

8 guides

Popular troubleshooting

Windows, macOSInstall TidyApp for the first timeSet up the desktop app safely on Windows or macOS.New usersFirst launch checklistConfirm the core settings before adding your daily accounts.Windows 10, Windows 11Install TidyApp on WindowsDownload and run the Windows setup file with fewer surprises.macOS, DMGOpen TidyApp on macOS when the app is unsignedApprove the first Mac build in Privacy & Security.Windows, macOSFix update failuresRecover when an update cannot download, install, or restart cleanly.All workspacesHow isolated sessions workUnderstand local storage partitions and why each account stays separate.All platformsWorkspace or account is not loadingRecover a stuck workspace, expired session, or web page that will not finish loading.Polar checkoutBuy TidyApp Pro LifetimeWhat happens during checkout and what you receive after purchase.

System status

WebsiteOperational
DownloadsOperational
License APIOperational
CheckoutOperational

Last checked manually: June 8, 2026

Latest releases

macOS v2.1.2Universal Mac DMG with Menu Bar controls, Dock unread badges, hide-on-close, and Open at Login.Windows v2.1.1Stable Windows installer for Windows 10/11 with the NSIS setup flow.

Contact support with the right details

Pick the issue type and we will prepare a useful email template.

Prepare email